Privacy Policy

1. Introduction

Welcome to FlytLo (accessible at arshadsaeed.com). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and web-based platform.

2. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Identification Information: Name, email address, phone number, and account credentials when you register as a Customer or Travel Agency.
• Travel Requirements: Data you submit when requesting a custom tour, flight, or transport bid (destinations, dates, passenger count, budget).
• Device Information: Device tokens for Push Notifications (FCM token) to notify you of new bids, replies, or chat messages.
• Location Data: Basic city/country selections to tailor travel requests to appropriate regional agencies.

3. How We Use Your Information

We use the collected information for the following purposes:

• To facilitate the bidding system between Customers and registered Travel Agencies.
• To authenticate your identity and secure your account access.
• To send vital push notifications regarding bidding progress and real-time chat messages.
• To maintain and optimize the performance of our application.

4. Data Sharing and Protection

We do not sell, rent, or trade your personal data. To enable the marketplace model, your travel requests (excluding private contact details) are shared with our verified, registered Travel Agencies so they can submit competitive bids.

All communication between your device and our servers is secured using Industry-standard SSL/HTTPS encryption.

5. Account and Data Deletion

We respect your right to control your personal data. You can delete your account and associated personal data at any time by:

• Navigating to your Profile settings page inside the app and requesting account deletion.
• Or sending an email directly to our support team at support@arshadsaeed.com.

6. Contact Us

If you have any questions or suggestions regarding our Privacy Policy, feel free to contact us at: