Privacy Policy

1. Introduction

Welcome to FlytLo. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our web platform and mobile application. By accessing our services, you consent to the data practices described in this statement.

2. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Identification Information: Name, email address, phone number, and CNIC (for agencies/attestation) when you register as a Customer or Travel Agency.
• Travel Requirements: Data you submit when requesting a custom bid (destinations, dates, passenger count, passport details for visas).
• Payment Information: Transaction IDs and billing details (Note: We do not store full credit card numbers).
• Device Information: Device tokens for Push Notifications and general analytics.

3. How We Use Your Information

We use the collected information for the following purposes:

• To facilitate the bidding system between Customers and registered Travel Agencies.
• To authenticate your identity and secure your account access.
• To process payments and manage subscriptions.
• To communicate with you regarding updates, offers, and support inquiries.

4. Data Sharing and Protection

We do not sell or rent your personal data to third parties. To enable our core service, your travel requests (excluding private contact details until accepted) are shared with verified Travel Agencies so they can submit competitive bids. All communication between your browser and our servers is secured using industry-standard SSL encryption.

5. Contact Us

If you have any questions or concerns regarding our Privacy Policy, feel free to contact us.